How to change my pre-payment plan date

·        Log into your Kaboodle account.

·        Select “View Booking” on the relevant event.

·        Select “Manage Pre-Payment Plan” or select the “Pre-Payment Plan” tab at the top of the booking overview.

·        Under the section “Actions” select the “Change Payment Date”.

·        You will have the option of selecting the “1st”, “Last day of the month” or a “Specific day”. If choosing a “specific day” you will then need to select the specific date you want payments to be taken, this will be the same for each remaining month of your pre-payment plan.

·        Select “Show new pre-payment plan” to generate a preview of all future instalments of your pre-payment plan.

·        Select “Save & Update” to confirm your new pre-payment date.

IMPORTANT: If your pre-payment plan is in an error state then the option to change your payment date will not be available. The pre-payment plan will attempt to take the missed payment 3 times. After the 3rd attempt you can then log into your booking and pay the missing payment. Once paid you can amend the payment date for all future instalments.