Tidy's La Fiesta

Are payment plans available?

Payment plans are available, you can select this option at checkout prior to entering your card details.

A deposit payment will need to be made at the point of purchase; your remaining outstanding balance will then be split equally across the remaining months of the payment plan. Each payment will be taken automatically on the same date each month, from the card used to make your deposit payment. For example, if you make a booking on the 1st January all future payments will be taken on the 1st of each month.

Please note that the payment plan is linked to your card, not your bank account. If you receive a new card then you will need to update your payment details to avoid failed payments.

You can view your payment plan at any time by logging into your Kaboodle account.

All payments are non-refundable in line with terms and conditions.

Can I change the name on my booking?

To process a name change please have the lead guest to complete this form. There is a £50 name change fee per person as outlined in the booking Terms & Conditions.

Details on the booking can be updated up to 30 days before departure, after this date it is no longer guaranteed details can be amended.

Upon receipt of all the required information the name change will be made against the tickets. We will not issue any refunds to you as all money for the tickets must be settled by between both parties directly. A payment link for the name change fee will be sent to the new lead guest, via text message. 

How can I cancel my booking?

Cancellation is subject to cancellation charges listed in the Terms & Conditions as agreed at point of purchase.

To cancel please contact on the email below with your booking reference from the email address the original booking was made under.

When will I receive my tickets?

Tickets will be sent out via email within 7 days of the event. Your ticket will be available as a PDF attached to an email.

Emails can be redirected so please check your junk/spam folder. PDF tickets can be downloaded onto your smartphone and scanned directly. You can also print off your tickets to be scanned at the event.

Please be aware each QR code can only be scanned once.

It is possible to download your ticket from the customer account within 7 days of the event. Log into your Kaboodle account and find your ticket by selecting the event under “future bookings”.

How can I get in touch?

If you do need to get in touch with us directly please email tidylafiesta@kaboodle.com.  In order to make sure we can help you as quickly as possible, please can you contact us from the email address used for the booking (if possible) and include your booking reference and contact number along with any other relevant info.

Looking for more event information about Tidy's La Fiesta? you can visit their event info page here.