Parklife

Are payment plans available?

No, all booking must be paid in full at the point of purchase.

Can I cancel my booking?

Bookings are non-refundable as per the terms and conditions agreed to at the time of booking. If you were to cancel then you would lose all money paid to date.

If you opted to add refund protection to your booking at the point of purchase then you do have the option to apply for a refund. Refund protection is provided by a third party called Ticketplan and the outcome of your application will be subject to their terms and conditions and at their discretion. You can find more information and the application form on their website here.

To proceed with cancellation you will need to contact the email address provided on your booking reference. Please include all relevant information, including your booking reference

When will I receive my tickets?

Tickets will be sent out via email within 14 days of the event. Your ticket will be available as a PDF attached to an email.

Emails can be redirected so please check your junk/spam folder. PDF tickets can be downloaded onto your smartphone and scanned directly. You can also print off your tickets to be scanned at the event.

Please be aware each QR code can only be scanned once.

It is possible to download your ticket from the customer dashboard within 14 days of the event. Log into your Kaboodle account and find your ticket by selecting the event under “future bookings”.

How can I get in touch?

If you do need to get in touch with us directly please email parklife@kaboodle.com. In order to make sure we can help you as quickly as possible, please can you contact us from the email address used for the booking (if possible) and include your booking reference and contact number along with any other relevant info.

Looking for more event information about Parklife? you can visit their event info page here