Full Metal Mayrhofen
Are payment plans available?
Payment plans are available, you can select this option at checkout prior to entering your card details.
A deposit payment will need to be made at the point of purchase; your remaining outstanding balance will then be split equally across the remaining months of the payment plan. Each payment will be taken automatically on the same date each month, from the card used to make your deposit payment. For example, if you make a booking on the 1st January all future payments will be taken on the 1st of each month.
Please note that the payment plan is linked to your card, not your bank account. If you receive a new card then you will need to update your payment details to avoid failed payments.
You can view your payment plan at any time by logging into your Kaboodle account
Can I change the name on my booking?
To process a name change please email fullmetalmayrhofen@kaboodle.com. You will need to confirm the name of the person who can no longer attend, along with the following details for the new person:
- Full name
- Email address
- Contact number
- DOB
Name changes cost £20, a payment link for this amount will be sent via SMS to the new guest.
How can I cancel my booking?
If you would like to cancel the full booking the named lead guest will need to get in touch with our customer service team on fullmetalmayrhofen@kaboodle.com. Cancellation will be subject to the cancellation charges outlined in the terms and conditions agreed to at the point of purchase.
If you would like to process a partial cancellation, the named lead guest will need to get in touch to confirm who can no longer attend. Cancellation of their place(s) will be subject to the terms and conditions agreed to at the point of purchase. We will also need to amend your accommodation to suit the new group size, this is subject to availability and may affect the cost per person. Relevant options will be discussed further with the lead guest, before any change are made to the booking.
Alternatively, instead of processing a cancellation, it is possible to change the name of the guest should you know anyone who wants to attend. Name changes cost £20 each. Processing a name change would mean that all money paid remains on the booking and there would be no need to downsize the accommodation booked.
When will I receive my tickets?
Tickets will be sent out via email within 14 days of the event. Your ticket will be available as a PDF attached to an email.
Emails can be redirected so please check your junk/spam folder. PDF tickets can be downloaded onto your smartphone and scanned directly. You can also print off your tickets to be scanned at the event.
Please be aware each QR code can only be scanned once.
It is possible to download your ticket from the customer dashboard within 14 days of the event. Log into your Kaboodle account and find your ticket by selecting the event under “future bookings”.
How can I get in touch?
If you do need to get in touch with us directly please email fullmetalmayrhofen@kaboodle.com. In order to make sure we can help you as quickly as possible, please can you contact us from the email address used for the booking (if possible) and include your booking reference and contact number along with any other relevant info.
Looking for more event information about Full Metal Mayrhofen? you can visit their event info page here